Reference

Create Your Account and Start Browsing

We've built account creation around mobile speed. Enter your number, confirm the OTP, set a password, and you're in — bKash, Nagad and Rocket link directly to your account so deposits clear as fast as you send them.

Mobile-number sign-upOTP verificationbKash, Nagad, Rocket readyLive casino and slots
Batjali Create Your Account and Start Browsing

Link Your bKash, Nagad or Rocket Account

We've partnered with the three wallets Bangladesh uses every day. Open the cashier, pick your method, copy the merchant number we show, switch to your wallet app, send the amount, and come back — your balance updates as soon as the network confirms the transaction. Withdrawals reverse the path: request a cashout, we verify your identity if it's your first time, then transfer to the wallet number you registered. Most cashouts land the same day if you request before midday; later requests roll to the next business day.

bKash

Nagad

Rocket

Upay

Bank Transfer

ACCOUNT SECURITY

How We Keep Your Login and Wallet Safe

Every login session travels over SSL encryption so credentials stay private in transit. We hash passwords with bcrypt before storing them, meaning even our database administrators never see your plain-text password. Identity verification for withdrawals ensures cashouts go to the account holder, and we log you out automatically after thirty minutes of inactivity on mobile to close open sessions. Your transaction history and wallet balance live inside your account dashboard, visible only to you once logged in.

SSL encryption

Login, deposit and withdrawal requests all travel over HTTPS. The padlock in your browser bar confirms the connection is encrypted so no one intercepts your credentials or wallet details.

Password hashing

We run every password through bcrypt before saving it. That one-way hash means we can verify your login but never reverse-engineer the original password from the database.

Identity verification

First-time cashouts require an NID or passport scan. We review it to match your registered name, then keep it on file so future withdrawals process without re-uploading the document.

Session timeout

Leave the app idle for thirty minutes and we close your session automatically. That keeps your account secure if you forget to log out on a shared device or public network.

ACCOUNT HELP

Reach Our Team When You Need It

Live chat runs daytime Bangladesh hours — click the bubble in the bottom corner and type your question. Email support is open around the clock; response time depends on queue volume but most tickets get an answer within a few hours. The FAQ library inside your account covers password resets, wallet linking, OTP issues and withdrawal timelines so you can self-serve common questions before reaching out.

Live chat Available daytime Bangladesh hours. Click the chat icon, describe your issue, and an agent picks it up. Average wait is a few minutes during peak evening traffic.
Email support Send a message anytime; our team works the queue around the clock. Most replies land within a few hours, though complex account questions may take longer to research.
FAQ and account settings Your account dashboard includes a help section with answers to password recovery, OTP troubleshooting, wallet deposits and cashout status. Check there first to save time.

How Account Sign-Up Works at Batjali

When you create an account, we ask for your mobile number, send a one-time PIN to verify it, then let you set a password. That's the core flow. Once you're in, your account dashboard shows your wallet balance, transaction history and the lobby categories — live tables, slots, sportsbook markets. We encrypt login sessions with

SSL and store your credentials hashed, so no one on our end sees your plain-text password. You can update your number or password anytime from account settings. If you forget your password, the recovery link sends a reset code to the mobile number you registered. Our support team is reachable through live chat during daytime

hours Bangladesh time and email around the clock; response times vary by queue volume. Withdrawals require identity verification the first time — upload your NID or passport scan, we review it within a few hours, and once approved the document stays on file so future cashouts process faster. We log you out after thirty minutes

of inactivity on mobile to keep your session secure if you leave the app open.

  • OTP mobile verification We send a six-digit code to the number you register. Enter it within five minutes to confirm the account is yours, then set your password and you're done.
  • Wallet linking Once your account is live, open the cashier tab and select bKash, Nagad or Rocket. The deposit screen shows our merchant number; send from your wallet app and funds land in your account balance.
  • Identity check for withdrawals Your first cashout asks for an NID or passport photo. We review it to match your registered name, approve it, and keep it on file so later withdrawals skip the upload step.
  • Session timeout and recovery We close idle sessions after thirty minutes on mobile. If you forget your password, click the recovery link on the login screen and we'll text a reset code to your registered number.

Account

When you create an account, we ask for your mobile number, send a one-time PIN to verify it, then let you set a password. That's the core flow. Once you're in, your account dashboard shows your wallet balance, transaction history and the lobby categories — live tables, slots, sportsbook markets. We encrypt login sessions with SSL and store your credentials hashed, so no one on our end sees your plain-text password. You can update your number or password anytime from account settings. If you forget your password, the recovery link sends a reset code to the mobile number you registered.

Browse Lobby

Your details are encrypted for secure account access.

Common Sign-Up and Login Questions

Your mobile number, a six-digit OTP we text you, and a password you choose. That's the full flow. Once verified, you're in and can link bKash, Nagad or Rocket from the cashier tab.

OTP verification is instant — enter the code within five minutes and you're done. Identity verification for withdrawals takes a few hours; we review your NID or passport scan and approve it the same day in most cases.

Yes. Open account settings, enter your new number, and we'll send a confirmation OTP to both the old and new numbers. Verify both and the system updates your login and wallet contact details.

Click the recovery link on the login screen. We'll text a reset code to your registered mobile number. Enter that code, set a new password, and you're back in — no email required.

No. Deposits via bKash, Nagad or Rocket process immediately without document upload. Identity verification only applies to your first withdrawal; we ask for an NID or passport scan at that point to confirm the cashout goes to you.

Log in, open the cashier, select bKash, Nagad or Rocket. The screen shows our merchant number. Switch to your wallet app, send the amount to that number, then return — your account balance updates once the network confirms the transaction.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.