Reference

Privacy Policy How We Handle Your Information

We collect and process account information when you use Batjali — login credentials, payment details for bKash, Nagad and Rocket transactions, device identifiers and session data.

Account dataPayment recordsDevice identifiersSession logsCookie preferences

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PRIVACY CONTACT

How to Reach Us About Data Requests

If you want to review the personal data we hold, request correction of inaccurate details, ask for deletion where permitted by law, or withdraw consent for optional processing, contact our data team through the channels below. Response times depend on the complexity of your request and any legal obligations we must satisfy before acting.

Team online

Live chat

Open the chat widget on any page of Batjali and select the privacy or account-data option. Our agents can confirm what information we hold and guide you through formal request steps if needed.

Email support

Send data requests to our support email listed in the site footer. Include your registered phone number or email so we can verify your identity before discussing account details or making changes.

Account settings

Log in to view and update contact details, communication preferences and linked payment wallets. For deeper requests like data export or account closure, use live chat or email to start the formal process.

What This Policy Covers

Batjali Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to all information collected through Batjali and our mobile interfaces when you create an account, deposit via bKash, Nagad or Rocket, browse game lobbies, place bets or contact support. We collect personal data you provide directly — name, phone number, email, payment

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wallet details — plus technical data your device sends automatically such as IP address, browser type, operating system and referring URL. We use this information to verify your identity, process deposits and withdrawals, prevent duplicate accounts, detect suspicious activity, deliver customer support and comply with record-keeping
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obligations in jurisdictions where we operate. We do not sell your personal data to third parties for their own marketing. Payment processors, game providers and fraud-prevention services receive only the minimum data required to complete each transaction or comply with anti-fraud checks. We retain transaction records
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and account history for the period required by financial regulations and our own dispute-resolution needs; inactive accounts may be archived after a retention period set by local law. Cookies and similar tracking technologies help us maintain your login session, remember language preferences, analyse site traffic and
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detect unusual access patterns. You can control non-essential cookies through your browser settings, though disabling all cookies may limit account functionality. Access to your account is restricted by your password and any two-factor authentication you enable; we recommend strong, unique credentials and prompt reporting of any
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unauthorised access.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PRACTICES

How We Protect & Manage Your Information

We apply industry-standard encryption to secure data in transit and at rest, restrict internal access to personal information on a need-to-know basis, and log all changes to sensitive account fields. This section outlines the key practices that shape how we collect, store, share and eventually delete your data.

Collection & purpose

We collect only the data necessary to operate your account, process payments via bKash, Nagad and Rocket, verify your identity, deliver customer support and meet regulatory record-keeping requirements in supported regions.

Sharing & disclosure

Payment processors receive wallet identifiers and transaction amounts; game providers receive session tokens but not your full contact details. We disclose information to authorities only when required by valid legal process in jurisdictions where we operate.

Retention & deletion

Transaction logs and account history are kept for the period mandated by financial regulations or our dispute-resolution needs. Once that period expires and your account is closed, we anonymise or delete personal identifiers unless ongoing legal obligations require retention.

Your rights

Where local law grants data-subject rights, you may request access to your information, correction of errors, deletion after account closure, or withdrawal of consent for optional processing. Contact us through live chat or email to start the request process.

Common Questions About Privacy & Data

We collect your name, phone number, email address, date of birth and payment wallet details for bKash, Nagad or Rocket. We also log your IP address, device type and browser to detect duplicate accounts and unusual access patterns.

Payment processors see your wallet identifier and transaction amount; game providers receive a session token but not your full contact details. We do not sell your information to advertisers or unrelated third parties for their own marketing purposes.

We retain transaction logs and account history for the period required by financial regulations in the jurisdictions where we operate, typically several years. Once that period ends and your account is closed, we anonymise or delete personal identifiers unless legal obligations require further retention.

Where local law grants data-subject rights, you can contact us via live chat or email to request an export of your personal information. We will verify your identity before processing the request and deliver the data in a readable format.

Log in and use the account-closure option in settings, or contact support to request deletion. We will close the account and delete or anonymise personal identifiers after satisfying any remaining regulatory retention periods or dispute-resolution needs.

We use session cookies to keep you logged in, preference cookies to remember language and display settings, and analytics cookies to measure site traffic. You can disable non-essential cookies in your browser, though this may limit some account features like saved preferences.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTeen Patti Flash InfoBlackjack Quick Table

Privacy Policy How We Handle Your Information

How to Reach Us About Data Requests

Live chat

Email support

Account settings

How We Protect & Manage Your Information

Collection & purpose

Sharing & disclosure

Retention & deletion

Your rights

Common Questions About Privacy & Data

01 What personal information does Batjali collect when I sign up?

02 Does Batjali share my data with third parties?

03 How long do you keep my account and transaction records?

04 Can I request a copy of the data you hold about me?

05 How do I delete my account and personal data?

06 What cookies does Batjali use and can I turn them off?

Privacy Policy

Related pages

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